Amal Taha

النبذة الشخصية: Experienced Customer Service Representative with a strong background in e-commerce and a
proven track record of resolving customer queries promptly through chat and email support.
Skilled in utilizing specialized tech stacks to streamline communication and enhance the
customer service experience. Adept at managing order tracking, cancellations, refunds, and
exchanges to ensure seamless shopping experiences. Fluent in both Arabic and English, I am
committed to providing top-notch service and fostering customer satisfaction in a fully-remote
environment.
Professional Experience